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SUPPORT.md

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Getting help

Bemmoly is a young open source project run in public. There is no paid support and no support contract; help comes from the maintainers and the community on GitHub, as time allows.

Where to go

You want to Go to
Ask how to do something, or why it works so Discussions › Q&A
Suggest an idea that is not yet a clear change Discussions › Ideas
Report something that does not work A bug report
Ask for a concrete change A feature request
Report a security problem Privately, as SECURITY.md describes; never in public
Show what you built or how you run it Discussions › Show and tell

Search open and closed issues and Discussions first; someone may have hit it already.

Before you ask

  • Install problems. The installer checks the machine itself and prints the fix for anything it finds missing; the install guide walks through every step. Include the installer's last lines and the output of bemmoly status.
  • Errors in the app. Error messages show a reference (a request id). Include it, and the log lines from bemmoly logs that carry it, so the server log line can be found.
  • Version. Settings › System shows it, and so does bemmoly status.
  • Remove secrets. Tokens, passwords, keys and personal data do not belong in a public issue or discussion.

Try it without installing

The live demo runs in your browser on sample data, with no server and no sign-up. It resets when you reload.