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Cannot log in Folo Desktop 1.11/1.12 #5069

Closed as not planned
Closed as not planned

Description

@ernestyao

Platform

Desktop - macOS

Describe the bug

Folo Desktop for macOS v1.10 works smoothly. Update it to v1.11 or v1.12, then login process is broken. I can't log in either with Google authentication or Email account.

Entry ID

No response

Relevant Information

No response

Reproduction Video

No response

Environment

macOS 26.5.2 and macOS 26.6

Validations

  • Check that there isn't already an issue that reports the same bug to avoid creating a duplicate.
  • Check that this is a concrete bug. For Q&A, please open a GitHub Discussion instead.
  • This issue is valid

Contributions

  • I am willing to submit a PR to fix this issue
  • I am willing to submit a PR with failing tests (actually just go ahead and do it, thanks!)

Activity

  1. added theissue type on Aug 2, 2026
  2. ernestyao commented on Sep 2, 2026

    @ernestyao
    Author

    Not fixed in Desktop v1.13

  3. DIYgod commented on Sep 2, 2026

    @DIYgod
    Member

    Could you describe the problem you’re encountering in detail? Which part of the process is having an issue? It would be best if you could include a screenshot or screen recording.

  4. ernestyao commented on Sep 2, 2026

    @ernestyao
    Author
    1.mp4

    As you can see in the attachment, I click login and choose to log in using google account. My chrome (in another screen so can't be seen in the video) will pop up a page and prompt me to open Folo. But Folo is not logged in indeed.

    I tried using email and got the same.

  5. DIYgod commented on Sep 2, 2026

    @DIYgod
    Member

    I suspect it’s caused by some dirty data. Could you try clearing the data?

    Image Image
  6. DIYgod commented on Sep 26, 2026

    @DIYgod
    Member

    This is a network issue in some regions: the Folo API can't be reached from your network, so it needs to be resolved on your side (for example with a proxy; on desktop you can set one under Settings → General → Proxy). Closing.

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