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Stuck in preferences #1077

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@sanfords

The Mac desktop client is great, thank you!

  1. Open Mac desktop client.
  2. Select "Desktop Settings" from the "Zulip" menu in the menubar (or type command-, )
  3. There doesn't seem to be a way out of this screen.
  4. Quit and restart application to make settings go away.

Thank you.

Activity

  1. Ethanol6 commented on Feb 23, 2021

    @Ethanol6

    I just started using Zulip and I found this very confusing as well. The method I used was to "hard reload" from the "view" menu.

    There is a simpler way.

    • Just click on your organization icon in the left hand side bar.
  2. sanfords commented on Feb 23, 2021

    @sanfords
    Author

    The hard reload works. Thanks!

    Unfortunately I have no "Organization Icon" in the left hand sidebar when the preferences are opened from command-,.

  3. timabbott commented on Feb 24, 2021

    @timabbott
    SponsorMember

    You can probably also use the "back" button in the bottom-left of the screen, or the Meta+Tab standard keyboard shortcut for "back" for browsers (Which the Zulip desktop app also supports).

  4. Ethanol6 commented on Feb 24, 2021

    @Ethanol6

    You can probably also use the "back" button in the bottom-left of the screen, or the Meta+Tab standard keyboard shortcut for "back" for browsers (Which the Zulip desktop app also supports).

    That's a good tip for browser use. However, the back button does not work. The only solution I've found, other than a hard reload, is to click on an organisation icon in the left side bar.

    I should mention I'm using the appimage on Linux Mint 20.1.

  5. Ethanol6 commented on Feb 24, 2021

    @Ethanol6

    The hard reload works. Thanks!

    Unfortunately I have no "Organization Icon" in the left hand sidebar when the preferences are opened from command-,.

    zulip-organizations

    You do not see these icons?

  6. sanfords commented on Feb 24, 2021

    @sanfords
    Author

    Here's what I see:

    MyPrefs

  7. Ethanol6 commented on Feb 25, 2021

    @Ethanol6

    Here's what I see:

    Toggle the sidebar on through the "View" menu or Cntrl + Shift + S. You should see the organization icons in the sidebar. While you're at it, try clicking the gear icon in the sidebar or the back arrow right above it. Those options may work as well, though they do not work for me on Linux.

  8. sanfords commented on Feb 25, 2021

    @sanfords
    Author

    I only have one organization so don't have that open. In any event, there should probably be a save button or an (x) or something. :-)

  9. timabbott commented on Mar 1, 2021

    @timabbott
    SponsorMember

    Thanks for all the discussion, folks! The fact that the sidebar is hidden for many single-users is clearly an important part of understanding the problem. I'm not sure what the right fix is, but I've tagged this with a priority label.

  10. added a commit that references this issue on Mar 2, 2021
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  11. added 2 commits that reference this issue on Apr 3, 2021
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  12. added 2 commits that reference this issue on Nov 6, 2021
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  13. johnathanz commented on Jul 6, 2024

    @johnathanz

    +1 for this issue.
    On the latest Zulip mac app. There is still no way to get out of this setting screen:
    2024-07-06 at 15 18 08

    only workaround is to enable the sidebar and click the org icon on top left of the side bar.

  14. added 2 commits that reference this issue on Jun 19, 2025
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  15. added a commit that references this issue on Nov 26, 2025
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  16. jayesh8913 commented on Jan 20, 2026

    @jayesh8913
    Image happens to windows too, can't use the back button when settings are opened
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